Saturday July 31, 2010
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BridgeFront Online Health Care Education
Rated as a top-tier provider by its clients, BridgeFront delivers innovative online education to healthcare, government, business and education - large and small. A reliable hosted learning management system allows organizations to take skill-building courses as-is, to modify courses or design their own. Helping organizations build competencies in compliance, the revenue cycle, nursing and customer service communications - BridgeFront stands a leader in responsiveness
and service. MORE ABOUT US >>>
 
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BridgeFront - Case Study

Financial Effects of Bad Customer Service
On my past few posts, I’ve pointed out some good customer service…now let’s look at the impact of a negative case. The Story I took my car in for repair at a Jeep dealership in Wilsonville, Oregon. Not having been at that dealership before, I stumbled my way toward the service area. With no signs [...]  Read More >>>

Looming Red Flags Rule Compliance Deadline
According to a survey conducted by the Federal Trade Commission (FTC), close to 450,000 individuals each year experience some form of medical identity theft. Victims may find their benefits exhausted or face potentially life-threatening consequences due to inaccuracies in their medical records. The cost to health care providers, unpaid bills racked up by scam artists. What are [...]  Read More >>>

Training the Texting Generation
Recently I was watching the evening news and was surprised to hear some statistics on cell phone texting. The average adult sends just 10 text messages per day, but teenagers aged 14-17 send about 3,000 per month. One sixteen-year-old sent about 4,000 per month. Child Psychologist David Swanson says, “The problem here is they’re missing the verbal [...]  Read More >>>
BridgeFront - Health Care Education
FEATURED PRODUCT
Leadership / Management Library:

How do you optimize your management's productivity? How do you prepare your top achievers for leadership? These are some of the biggest issues in organizations today. BridgeFront's essential leadership skills education will help your leaders become effective managers and supervisors.

Learn More >>>
NEW PRODUCTS
Leadership Skills >>>
Anatomy of a 1500 Claim Form >>>
Customer & Communications >>>
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PFS Resource Guide >>>
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WHAT OUR CLIENTS SAY
"So, we have choosen the right company to do business with."

Jim Burtnett FHFMA
Allegan General
"I was really impressed with the high quality of information presented and the ease of use. Everything was presented in a very readable format and it gave me the impression that the trainee will have learned a great deal from the material. I especially enjoyed the scenarios with the test questions following each."

Michele Yanta
"We have some staff that have already completed the entire year! The feedback has been very good!"

Sandi Green
CHRISTUS Health
"I'm getting a lot of great feedback on these courses!"

Robin Hoag
UCB
"I am so pleased with the Bridgefront product. The Pilot we finished was wonderful. So wonderful in fact that I am making this part of the initial training for new staff. The staff really felt it was very comprehensive and learned much and refreshed the knowledge they already had."

Lori Thompson CHAM
Mgr Patient Access
Allegan General Hospital
"They have been learning and I think enjoy it. They said it was very easy to do and seemed to breeze through it. It is always encouraging when we get positive feedback. Thanks for your help."

Sharon Collins
Craig General Hospital
"The feedback has been very positive. Easy to use and good information. Thanks."

Pam Schmidt
Craig General Hospital
"We are receiving very positive feedback from our staff on the Excellent curriculum."

Sandi Green
CHRISTUS Health
"I have to say, your company provides absolutely wonderful customer service. You guys have been fantastic!!!"

Barbara Black
Care Communications
LATEST NEWS
7/27/2010 - Rite Aid Agrees to Pay $1 Million to Settle HIPAA Privacy Cases >>>
7/20/2010 - BridgeFront Announces New Courses for its Leadership & Compliance Libraries >>>
6/09/2010 - New Leadership Courses Address Presentation Skills, Challenges of Changing Roles >>>
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