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Online Training > Revenue Cycle Education & Certification Program

Revenue Cycle Education & Certification Program

Enhance your healthcare staff knowledge and expertise to improve financial performance

Do your employees have a thorough understanding of the patient payment process, regulations, collections and more? Discover BridgeFront’s industry-leading, complete education program covering today’s most current topics in the Revenue Cycle.

BridgeFront's Revenue Cycle "Career Ladder" Education and Certification Program is a multi-tiered training program designed for all staff. Start employees anywhere on the ladder and move up though our proven sequence of engaging e-learning. Once complete, an optional certification exam is available for them to gain an esteemed designation.

With individual logins employee progress is self-paced, yet can be closely monitored by management. Best of all, you can easily modify our courses to include your specific policies and other company training material.

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Program Details (Click on the Banners Below)

This program focuses on today's essential technical, regulatory and collection skills for patient access, intake, registration, accounting, and medical billing. Each level includes a series of interactive e-learning courses and a certification exam, fostering a sense of accomplishment. Whether your employees start at the 101 or 301 level, each curriculum develops their expertise–making them more productive and efficient in your Revenue Cycle. All courses have been updated in 2013 for the latest regulation changes.

See the program details below:

101 Foundational Concepts Click For DetailsClick for details
The Revenue Cycle 101: Foundational Concepts program provides new employees with an introduction to the basics of the revenue cycle, cutting on-boarding time in half. The content focuses on the skills your employees need to contribute to your financial performance quickly and without taking up the time of senior members for new hire training. Some of the topics include: Terminology, How Healthcare is Paid, Payer Verification, and Gathering Visit Information.

Program details:
    • This program consists of 26 courses.
    • It will take approximately 14 hours to complete.
    • Recommended roles include: Patient Access, Patient Billing, Physician Office Staff, HIM, Financial Counselors, and Customer Service.
    • Supports certification at the following associations:
       • NAHAM: 13.5 CEU
       • AAHAM: 27 CEU

View the course descriptions:

201 Developing Skills Click For DetailsClick for details
The Revenue Cycle 201: Developing Skills program helps existing revenue cycle and patient access staff mature into even more productive contributors. These courses are a great way to validate and document their knowledge, as well. Some key topics addressed are: Medicare, Patient Registration, Insurance Verification, Coordination of Benefits, and Medicare Secondary Payer (MSP).

Program details:
    • This program consists of 25 courses.
    • It will take approximately 19 hours to complete.
    • Recommended roles include: Patient Access, Patient Billing, Physician Office Staff, HIM, Financial Counselors, and Customer Service.
    • Supports certification at the following associations:
       • NAHAM: 18.5 CEU
       • AAHAM: 37 CEU

View the course descriptions:

301 Mastery Skills Click For DetailsClick for details
The Revenue Cycle 301: Mastery Skills program focuses on making sure your organization is capturing the most accurate reimbursement possible. The content focuses on key concepts in Collections, the UB Form, Bill Validation, and Payer Follow-Up.

Program details:
    • This program consists of 34 courses.
    • It will take approximately 18 hours to complete.
    • Recommended roles include: Patient Access, Patient Billing, Physician Office Staff, Financial Counselors, and Customer Service.
    • Supports certification at the following associations:
       • NAHAM: 17.25 CEU
       • AAHAM: 34.5 CEU

View the course descriptions:

101, 201, 301 Certification ProgramClick For DetailsClick for details
At the conclusion of each curriculum (101, 201, 301) we encourage your staff to complete a certification exam for the following esteemed designations:

    • 101 curriculum and 50-question exam = Revenue Cycle Certified Professional I (RCCPI)
    • 201 curriculum and 75-question exam = Revenue Cycle Certified Professional II (RCCPII)
    • 301 curriculum and 100-question exam = Revenue Cycle Certified Master (RCCM)

Why choose our certification program:

    • Accelerates growth and learning through all aspects of the Revenue Cycle.
    • Boosts professional confidence and productivity.
    • Represents an organization’s commitment to the field.
    • Directly impacts an organization’s bottom line.

Most of all, through certification, your team proves to their peers and superiors their dedication to the highest of professional standards available to staff members in healthcare organizations.

View the certification exam details:

Maintaining my certification:

Once you pass the exam, your certification is valid for two years. At that point, you will need to move to the next level certification exam. For example, if you passed the RCCPI certification exam on January 1, 2013, then on January 1, 2015, you will need to take the RCCPII exam in order to maintain your BridgeFront certification. Once you have achieved the RCCM, you will need to re-take a 50-question certification exam every two years.

How to purchase:


    1. Organizations and individuals that purchase the BridgeFront Revenue Cycle Career Ladder education program will receive the certification
        exams for purchased levels at no additional charge.
    2. Organizations and Individuals may purchase the exam for a fee, even if they do not purchase the career ladder training.
    3. Once assigned to a participant, the exam must be completed in 90 days. Extensions may be granted on a case-by-case basis.
Annual Compliance EducationClick For DetailsClick for details
The Revenue Cycle Annual Compliance provides a review of key regulations for your entire revenue cycle team. It is designed to be taken each year as part of your annual compliance training.

Program details:
    • This program consists of 8 courses.
    • It will take approximately 3.5 hours to complete.
    • Recommended roles include: Patient Access, Patient Billing, Physician Office Staff, HIM, and Financial Counselors.
    • Supports certification at the following associations:
       • NAHAM: 3.75 CEU
       • AAHAM: 7.5 CEU

View the course descriptions:

Medical Collection Skills Click For DetailsClick for details
Successful medical collections requires a staff with the skills to handle difficult situations and negotiations with patients. And, in today’s economy with the high number of uninsured and underinsured patients, training is more critical than ever before. This NEW e-learning is a quick, yet thorough three-hour program that instructs on eight critical topics for successful collections at your organization. 

Program Details:
    • This program consists of 8 online courses. The topics and descriptions are below.
    • It will take approximately 3 hours to complete.
    • Recommended roles include: Patient Access, Physician Office Staff, Financial Counselors and Customer Service.
    • Supports certification at the following associations:
       • NAHAM: 3.75 CEU
       • AAHAM: 7.5 CEU
 

What Our Clients Say

"Starting a new employee out with BridgeFront training was one of the best things I have ever done with a new hire. I love it, because it is easy to use, comprehensive, systematic and easily understood."

"Using the BridgeFront Revenue Cycle education program has been a big success at Allegan General Hospital, resulting in faster training times and reduced registration errors. The actual training requires between half and three quarters the regular time to train a new staff member. The employee has a good understanding of where the Revenue Cycle information is used, why it is so important that registration is done right and how it impacts the entire facility."

– Lori Thompson, Patient Access Manager, Allegan General Hospital

How You Benefit

The complexities of the revenue cycle are now simple with BridgeFront's Revenue Cycle Education Program. Our education can improve your organization's performance by: 

  • Providing an affordable, consistent training program for on-boarding new employees
  • Helps develop and acceleration learning of existing employees
  • Improving claims processing by delivering expertise in coding and billing
  • Reduces staff turnover
  • Increasing staff proficiencies in financial and administration processes

Library Pricing

No other education provider offers this level of Revenue Cycle education—at prices that can fit into almost any budget. Our pricing is flexible to meet your education needs. Each level and certification can be purchased separately or you can purchase the entire library:

  • Buying just the levels you need, gives you the exact education you need, without paying for education your staff doesn't need.
  • However, purchasing the entire library gives you access to all our Revenue Cycle courses so you can assign any training to any employee.
Either way, you'll have unlimited access to the courses you purchase for a full year. Employees can access the courses as many times as they would like, using them for reference materials. And, you get the assurance that they're receiving the most up-to-date materials available.

More Revenue Cycle Education


Coding and ICD-10

Prepare for the mandated adoption of ICD-10 with BridgeFront's complete Coding and ICD-10 Education solution for coders, HIM, billing, clinical and leadership.

  Anatomy and Physiology

One of the most critical skills for revenue cycle personnel is a strong understanding of anatomy and physiology due to the increased clinical nature of coding and billing.

  Leadership and Management

Leading organizations invest in continuing education for their managers. These courses are aimed at making a new manager good and a good manager even better.

Go To Our ICD-10 Website   View Free ICD-10 Webinars   Complete Our ICD-10 Readiness Assessment

Have Our Education Your Way


Content & Test Editor Tool Information   Modify most of our courses to include your organization's information. Simple editors allows you to modify any courses or post-test. Editors require no technical skills, no extra software and it's simple to use.
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BridgeFront's Learning Services   No time? We can help. No organization has time for months of training administration. BridgeFront is committed to providing prompt, comprehensive learning services. We offer custom e-learning development, help with managing internal training, on-site training, student database management and much more.
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Contact BridgeFront Today

Contact us today for more information on how we can provide your organization with training solutions that fit within your staff development plan. Complete this form or contact us direct. Call (866) 447-2211 or email info@bridgefront.com.