Webinar Archive Library
Sign-up once and receive instant access to all our complimentary, pre-recorded webinars and presentations. Webinars are organized by subject matter. Click on a topic below to see our available webinars:
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Compliance |
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HIPAA Omnibus Rule: Critical Changes for Providers
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By Susan A. Miller, JD, a leading consultant and attorney.
This 60-minute webinar discusses critical changes for providers and all covered entities in complying with the HIPAA Privacy and Security Rules, as mandated under the Omnibus Rule. |
HIPAA Omnibus Rule: Critical Changes for Business Associates
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By Susan A. Miller, JD, a leading consultant and attorney.
This 60-minute webinar discusses critical changes for business associates in complying with the HIPAA Privacy and Security Rules, as mandated under the Omnibus Rule. |
Case Study: Health Plan Improves Compliance through BridgeFront Education
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By Ellen Dunn-Malhatro,the Director of Compliance and Regulatory Affairs from the Health Plan of San Mateo.
This 30-minute webinar session discusses how they implemented BridgeFront education, why they chose online training versus classroom training, and the impacts of their initiatives. |
4 Steps to Intelligent Vendor Risk Management
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By Cliff Baker, the Managing Partner for Meditology Services.
Vendors or business associates can put your healthcare organization at risk if they leak protected healthcare information (PHI). This presentation discuss four best practices for a successful risk management program. |
CMS' Tools to Preventing Healthcare Fraud Under the Affordable Care Act
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By John Hammarlund, the Regional Administrator for the Chicago and Seattle offices of the Centers for Medicare and Medicaid Services (CMS).
The presentation addresses the current and upcoming CMS efforts to fight health care fraud, waste, and abuse. |
Experts' Guide to HIPAA Compliance: Objectives, Realities & Changes
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By Jim Sheldon-Dean, the founder and director of compliance services at Lewis Creek Systems, LLC.
HIPAA takes center stage again in healthcare with the many regulation changes. Learn how to comply with these changes in this presentation. |
Insights & Steps for Compliance with the HITECH Data Breach Regulation
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By Mahmood Sher-Jan, Sr. Director of Product Management and Christine Arevalo, Dir. Medical Identity Management of ID Experts.
Learn how to comply with the new HITECH Act of 2009 as a Covered Entity or Business Associate, and steps for preparing for and preventing data breaches. |
Preventing Harass. & Discrimination in the Workplace: Why it Should Matter to You
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By David J. Bassham, Principal of Bassham & Associates.
This presentation focuses on how to mitigate harassment and discrimination before it results in an EEOC complaint or costly lawsuit. |
Surviving an OCR HIPAA Audit - How to Prepare
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By Mahmood Sher-Jan, VP of Product Management of ID Experts and Chris Apgar, CEO and President of Apgar & Associates.
KPMG, on behalf of OCR, will conduct 150 audits this year alone, in accordance with the HITECH Act. Would you be ready to survive an audit? |
Why a HIPAA Risk Analysis is No Longer a Luxury
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By John R. Ruehle, President of ProjX, Inc.
This webinar uncovers the critical nature of a HIPAA Privacy and Security Risk Analysis (SRA), and the common pitfalls we've learned over the past 10 years in providing them. |
Customer Service & Patient Satisfaction |
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6 Crucial Employee Behaviors to Drive Customer and Patient Satisfaction
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By Gaylyn Sher-Jan, President of OnCourse Group. This presentation identifies six crucial behaviors for customer-facing employees. By identifying and hiring employees with these key behaviors, your organization can avoid poor customer experiences, gain customer loyalty, and ultimately improve the bottom line. |
21 Unexpected Customer Service Tips
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By Nancy Friedman, President/CEO of Telephone Doctor Customer Service.
This presentation is jam-packed with ideas and techniques that will help you stand out in your industry, as well as bring unexpected customer service to your customers.
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Top 10 Golden Nuggets of Patient Experiences
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By Nancy Friedman, President/CEO of Telephone Doctor Customer Service.
Positive patient experiences are now more critical than ever with the onset of HCAHPS. Don't miss this important webinar that will help improve your scores and patient experiences.
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ICD-10 Compliance |
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ICD-10 Implementation Tools to Minimize Financial Risk
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By John Behn, Stroudwater Associates. This 60-minute webinar will help your organization review the potential financial impact of the ICD-10 transition and how to minimize the negative effects of the change. |
Avoid Roadblocks in Navigating the ICD-10 Implementation Process
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By Jennifer Avery, CCS, CPC-H, CPC, CPC-I, Senior Regulatory Specialist of HCPro, Inc. This webinar demonstrates key differences between ICD-9 and ICD-10 that could impact a successful migration to ICD-10. |
ICD-10...It's Delayed, Opportunity or Diversion?
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By John Behn and Susan Stowell, Stroudwater Associates. In this second webinar with Stroudwater Associates, John and Susan address discuss howto turn the ICD-10 delay into an opportunity to prepare. |
ICD-10...It's Still Coming, Are You Prepared?
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By John Behn and Laurie Daigle, Stroudwater Associates. In this first webinar in a new webinar series with Stroudwater Associates, John and Laurie address how to prepare for the changes in the revenue cycle with the transition to ICD-10. The next live ICD-10 webinar will take place Tuesday, May 15. More information coming soon. |
EDI Update - 5010 & PPACA - What Providers Need to Know
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By Jim Whicker, CPAM, Sr. Consultant of Health IT Strategy & Policy at Kaiser Permanente. In this presentation, Mr. Whicker reviews some of the key points in the 5010 transition as they affect providers and their processes in the revenue cycle. |
ICD-10 Practical Planning, Part I
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By Becky Stephenson, President/CEO of VersaClaim, Inc. This presentation is a manager’s guide to the implementation of ICD-10-CM and is suitable for healthcare organizations of any size. |
Reaching Your Organizational Goals Through ICD-10
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By Linda Corley, Compliance Officer of Xtend Healthcare.
All the ICD-10 conversations thus far have been about coding revisions and the need for clinical documentation improvement, but what about organizational change? |
The Transition to Version 5010 & ICD-10: An Overview
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By Denise Buenning, MSM, Dir. of Administrative Simplification Group at CMS.
This presentation is an overview of the transition to Version 5010 and ICD-10. Participants will understand who is affected and the benefits of the transition. |
Leadership |
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Leadership 'Derailers'
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By Gaylyn Sher-Jan, President of OnCourse Group, Inc. In this presentation, participants will learn the most common 'derailers' which take down businesses and leaders.
Learn how to recognize them before it's too late. |
Social Media in the Workplace – What Every Employer Should Know
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By Nicholas Kampars, Attorney for Davis Wright Tremaine, LLP. This new technology challegnges employers daily. In this webinar, we will identify the risks associated with social media and discuss ways to mitigate those risks. |
Meaningful Use |
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'Meaningful Use' of the EHR - A First Step in Clinical Transformation
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By Clayton Gillett, Executive Director, O-HITEC (a division of OCHIN). In this presentation, Mr. Gillett describes who qualifies for the federal and state incentive dollars, how and what will be measured and how to obtain the incentives. |
Revenue Cycle |
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Reducing the Impact of EHR Systems on Revenue Cycle
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By Shawn Armbruster, RHIA, Manager of Data Integrity & Compliance for The Rybar Group. This webinar highlights how your hospital can reduce the impacts of an existing EHR system, along with a go-live EHR scenarios on revenue and AR. Learn how to ensure continued improvement and management of the days in AR with specific monitoring and management tools, and staff education.
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Revenue Enhancement through Specificity—The Impact of Anatomy and Physiology
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By Cheryl Ericson, MS, RN, CDI Education Director for HCPro, Inc. Learn how anatomy and physiology skills for coding, billing, and CDI staff can impact efficiencies today, as well as preparation for ICD-10. You'll also understand best practices for educating staff and keeping them refreshed on this important aspect of documentation improvement. |
Building Competencies for Patient Access & Accounts Staff
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By Lorraine Schnelle, BridgeFront's Co-Founder & Executive Vice President, who has over 25 years of healthcare finance experience.
In an information-packed 45 minutes, she addresses how to develop staff competencies that address revenue cycle performance needs of your organization. |
Changes to the Present On Admissions Indicator
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By Claudia Birkenshaw, MSA, national educator and speaker with more than 25 years of healthcare finance experience.
In an information-packed 30 minutes, she addresses the POA indicator and clarifies the facts behind this critical change. |
Improving the Patient Experience through Each Step of the Revenue Cycle
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By Jason Wolf, Executive Director of The Beryl Institute and Scott Morgan, Chief Strategy Officer for Avadyne Health. In this webinar, participants will come away with a greater sense of the patient experience, the impact of the revenue cycle and key considerations in positively impacting both. |
NDC Update, UB-04 and Compliance
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By Claudia Birkenshaw, MSA, national educator and speaker with more than 25 years of healthcare finance experience.
This presentation is a 90-minute seminar with up-to-date information on the NDC initiative. |
The Transition from the UB-92 to the UB-04 Form
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By Claudia Birkenshaw, MSA, national educator and speaker with more than 25 years of healthcare finance experience.
Claudia addresses the critical changes related to the conversion from the paper UB-92 to the UB-04 and the subsequent electronic version, the 837I-4010A to the 5010. |
