Topics include:

Denial management:
Denials negatively impact tour revenue, how do you manage denials without decreasing patient satisfaction? Understand best practices to yield success for claims denial management, including an overall strategy, defining key performance indicators, identifying the effects of ICD-10, implementation of an audit process, and leveraging available technology.

Patient Access Management:
The patient access team kicks off the entire patient encounter, and has an important responsibility to get it right the first time. Learn how patient access managers can help their employees; department and overall revenue cycle achieve success within their organization. Those keys to success are focused on ensuring an outstanding patient experience, understanding and promoting the power of software as a work tool and becoming a good partner within the revenue cycle team. Indeed, Teamwork/Collaboration:

Cleaning Up the Revenue Cycle:
Healthy financial outcomes depend on the efficiency of each step within your revenue cycle process. Focusing on cleaning up the downstream portion of the revenue cycle provides many opportunities for improving the financial performance of your organization. Additionally, you will find strategies for monitoring your performance improvements and refining policies and processes that streamline your workflows and decrease your downstream necessities for reworks, re-bills, and outsourced collections.

Budgeting and KPIs:
Understanding how to provide a basic budgeting framework for the health care administrator or manager, who has limited training in accounting and finance for the medical practice, is imperative for revenue cycle success. Learn how to define and outline the basic steps in the budgeting process, lists the uses for different types of budgets, and identifies the ways budget and practice performance should be tracked. Development and practical use of key performance indicators (KPIs) in a healthcare organization allow you to measure your financial success.

• Getting Generations to Work Together
• Cost Containment
• Becoming a Presenter with Purpose
• How to Delegate Effectively
• Managing Employee Performance
• Interviewing and Hiring While Protecting Yourself and Your Organization
• Employment Law 101: What Every Manager Needs to Know